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General Policy - Process for Returns - Frequently Asked Questions - Contact Us

All sales are final. Defective products may be returned within 30 days of purchase and exchanged for the exact same item.

Refunds on purchases made with a credit card will be posted to the original credit card used at the time of purchase.

If an incorrect product or defective product is shipped to you due to our mistake we will gladly replace the item(s) at no cost to you.

All refund requests must be made within 30 days and include the original order receipt. If you would like a refund for any reason we will refund your order purchase price (less shipping) upon receipt of the item sold.

All sales of software are final and cannot be returned.

All returns must be returned to the address provided within 30 days unopened, unused and undamaged to receive a refund. Defective items will be swapped for the same item.

Please contact us with your questions or concerns:

ET News
PO Box 737
Gladstone, OR 97027-0737
(800) 734-3902 voice
(800) 734-3902 fax
mike@etnews.org
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September 7-9, 2010 Phoenix, AZ
Fire Alarm System Testing & Inspection Seminar

Intermediate Fire Alarm Seminar (NICET I & II)
 

November 13-16, 2010 Anchorage, AK
Fire Alarm Plan Review Seminar

Understanding IBC Fire Alarm Requirements

Intermediate Fire Alarm Seminar (NICET I & II)
Requires Acrobat Reader
 

September 21, 2010 Webinar
The Demise of the Dialer
 

September 27-30, 2010 Bowling Green, KY
Basic Fire Alarm Seminar

Intermediate Fire Alarm Seminar (NICET I & II)

Fire Alarm System Testing & Inspection Seminar
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Class Schedule
 

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Michael Baker & Associates Inc
PO Box 737
Gladstone, OR 97027-0737
(800) 734-3902 voice and fax
email address: mike@etnews.org

ET NewsSM content copyright © 2010
by Michael B. Baker. All rights reserved.
ISSN 1554-074X

RSS Content 		Some information may be found within this web site that is reprinted with permission from one or more of the following: NFPA 70 National Electrical Code®, NFPA 72® National Fire Alarm Code®, & NFPA 101® Life Safety Code®, Copyright© NFPA, Quincy, MA 02269.

This reprinted material is not the complete and official position of the NFPA on the referenced subject, which is represented only by the standard in its entirety.